Detailed Exterior Services and Ceramic Coatings FAQs

1. What exactly is included in Level 1 Exterior Detail?

Level 1 Exterior Detailing offers a comprehensive package including thorough wheel and tire treatment, cleaning and waxing of door jams, a foam cannon bath, iron decontamination, a thorough clay bar session for smooth paint, and finishes with the application of our premium Shine Supplies Cherry Silica Ceramic Wax for enhanced protection and gloss.

2. How long does the Level 1 Exterior Detail take?

The process typically takes between 1.5 to 2.5 hours, depending on the vehicle's size and condition.

3. Can you explain the paint decontamination process?

The process begins with a thorough wash, followed by iron decontamination using a specialized chemical that reacts with and removes iron particles bonded to the clear coat. We then use a synthetic clay bar to eliminate all embedded materials from the clear coat's pores, resulting in silky, smooth paint.

4. What are the benefits of the clay bar session?

A clay bar session removes embedded contaminants that washing alone can't remove. It ensures the paint is as smooth as possible, which is essential for the optimal adhesion of wax or ceramic coatings, resulting in a flawless finish.

5. How is the Premium Ceramic Wax different from regular wax?

Our Premium Ceramic Wax includes SiO2 (silicon dioxide) blended into the wax polymers, offering better durability against the elements, more gloss, and a longer life compared to traditional carnauba waxes.

6. For Level 1 Exterior Detail, why is there a price range instead of a fixed cost?

Pricing is based on the vehicle's size and condition to accurately reflect the amount of work and resources required to achieve high-quality results.

7. What does Level 2 Exterior Detail offer beyond Level 1?

Level 2 includes all Level 1 services plus a paint enhancement step that removes most light paint swirls, scratches, and scuffs, offering a more in-depth restoration.

8. Why is there such a significant price jump from Level 1 to Level 2 Detailing?

Level 2 detailing requires additional time and expertise due to the paint enhancement step, which involves carefully removing imperfections without damaging the paint.

9. Can Level 2 Exterior Detail remove deep scratches?

While it significantly reduces most scratches, deeper ones may require wet sanding and polishing, discussed as an add-on service with the client for best results.

10. How can I maintain the shine and protection after getting a Level 2 Exterior Detail?

We recommend following our care advice, including hand washing and annual visits for our Ceramic Boost service, to maintain your vehicle’s finish.

11. Is it necessary to book Level 2 Exterior Detail to qualify for Ceramic Coating Options?

Yes, to ensure the surface is in the best condition for coating adherence and to prevent imperfections from being sealed beneath the coating.

12. What is the Relock Express Coating, and how does it differ from the Beadlock Pro and Marine options?

ReLock offers durable protection with a lower SiO2 content for easier application. BeadLock Pro provides up to 4 years of protection, and BeadLock Marine is the most durable, designed for marine environments with the highest SiO2 content.

13. What are the advantages of upgrading to Beadlock Pro?

Beadlock Pro offers longer-lasting protection against environmental contaminants, with up to 4 years of durability with proper care.

14. For marine environments, is Beadlock Marine the best option?

Yes, its high SiO2 content makes it exceptionally durable, designed specifically for the harsh conditions of marine environments.

15. Can I get a discount if I combine Level 2 Exterior Detail with a ceramic coating option?

We do not offer discounts for combining services, but combining them ensures comprehensive care and protection for your vehicle.

16. How long do the ceramic coatings actually last on the vehicle?

The lifespan of ceramic coatings varies based on the specific product used and the

17. Is there a warranty on the ceramic coating services?

We guarantee our workmanship but cannot warrant the lifespan of the coatings due to variables beyond our control, such as maintenance habits and environmental exposure. We educate our clients on proper care to ensure the longest possible lifespan for their coating.

18. How do I prepare my vehicle for a ceramic coating application?

Preparation involves a thorough wash and decontamination of your vehicle's exterior to remove all dirt, oils, and residues. We recommend our Level 2 Exterior Detail service to ensure the vehicle's paint is in optimal condition before applying the ceramic coating for the best results.

19. Are there any special care instructions after getting a ceramic coating?

After the application of your ceramic coating, we recommend hand washing your vehicle with a pH-neutral soap and avoiding harsh detergents found in many automatic car washes. We'll provide detailed care instructions, including the recommendation to bring your vehicle in for our Ceramic Boost service annually, to maintain the coating's integrity and appearance.

20. What is the appointment cancellation policy?

Our cancellation policy requires clients to notify us at least 48 hours before their scheduled appointment to keep their deposit. This policy helps us manage our scheduling and ensures we can offer the best service to all our clients.